
Prince Olusegun Oduntan
Managing Director & CEO, Settle Systems Nigeria Limited
National Vice President, Association of Nigerian Licensed Customs Agents (ANLCA)
“Moving Africa’s Trade: ANLCA, the Freight Forwarder and the Future of Trade Facilitation”
In this Executive Conversation, Prince Olusegun Oduntan, National Vice President of ANLCA, examines the challenges affecting Nigeria’s trade and freight-forwarding ecosystem, from policy unpredictability and port delays to fragmented clearance processes. He emphasises that transparency, coordination and predictability are essential if Nigeria is to reduce trade costs and compete effectively under AfCFTA. “You cannot determine anything when the process is not predictable.”

Africa is building one of the world’s largest emerging markets through the African Continental Free Trade Area (AfCFTA). But the success of that ambition will depend on something far more practical: how efficiently goods can actually move across borders.
At the centre of this process are freight forwarders and customs agents professionals who operate at the intersection of government, ports, Customs, businesses and international trade.
As the Association of Nigerian Licensed Customs Agents (ANLCA) marks 72 years, its journey provides an important lens through which to examine the evolution of Nigeria’s trade facilitation system: the progress made, the challenges that persist, the changing role of the freight-forwarding profession and what must happen next.
In this Executive Conversation, Prince Olusegun Oduntan,
National Vice President of ANLCA and Managing Director & CEO of Settle
Systems Nigeria Limited, discusses ANLCA’s institutional journey and
contribution to Nigeria’s economy, the realities facing freight forwarders,
policy unpredictability, port efficiency, digitalisation, AfCFTA, the emerging
port regulatory framework and what it will take to make Nigeria’s trade
environment more transparent, predictable and competitive.
“Cargo clearance is a chain. Once one link in that chain is affected, the entire process is defeated.” — Prince Olusegun Oduntan
TRANSCRIPT REF: EC-2026-004 · RECORDED: 18 August 2026 · STATUS: ON RECORD
ANLCA has been part of Nigeria’s trade and customs landscape for 72 years. Looking beyond the anniversary celebrations, what do you consider the association’s most significant contributions to the freight-forwarding profession, Nigeria’s wider trade ecosystem and how has its role evolved over those seven decades?
ANLCA’s journey has been one of immense impact on the shipping and trade industry. One cannot tell the story of freight forwarding and customs brokerage in Nigeria without acknowledging the contribution of the elders and senior colleagues who built the association over the years.
ANLCA has been there for decades. Even with internal challenges and the emergence of breakaway groups, the association has shown what I would describe as nine lives. It has survived different periods and remained relevant to the industry.
One of the major achievements of the current administration has been the recognition that peace and stability within the association are necessary for it to succeed. The intervention and support of the Comptroller-General of Customs Bashir Adewale Adeniyi also played an important role because the Nigeria Customs Service needs a stable and functional freight-forwarding community to achieve its revenue objectives.
ANLCA has over 3,000 corporate members across Nigeria, and the contribution of these practitioners to Customs revenue cannot be ignored. Customs needs the freight-forwarding industry, and the freight-forwarding industry needs Customs. There has to be collaboration.
ANLCA also plays an important role in promoting compliance. We tell our members and other practitioners that they must comply with Customs regulations, pay the right duties and ensure that cargo is properly declared.
Our contribution goes beyond Customs revenue.
We facilitate imports and exports. We ensure that goods come
into the country and that Nigerian exports go out so that Nigeria can earn
foreign exchange and grow its GDP. We facilitate the movement of cargo to
manufacturers, merchants, warehouses and logistics operators.
All of these activities create employment and support the wider economy.
So, ANLCA’s contribution is not just about representing
freight forwarders. We are part of the machinery that keeps trade moving.
Freight forwarders operate where policy meets the practical reality of moving cargo. What are the biggest challenges confronting Nigerian customs agents and freight forwarders today, and which of these challenges do you believe are symptoms of deeper problems within the country’s trade facilitation system?
The biggest challenge is policy changes coming within very short periods.
When government introduces a policy, there should be a timeframe that allows people to understand it, amend their plans and determine what they can do within the new system. Policy should not come as a shock.
There must be a concession or transition period where necessary. You cannot just introduce a policy and expect people to immediately adjust without giving them time to plan.
Take the issue of green taxation and electric vehicles, for example. You cannot tell people to go and buy electric vehicles when the necessary charging infrastructure is not available. There has to be a realistic timeframe.
There are also situations where government announces a concession or zero-duty regime, but the process on the Customs platform does not immediately reflect the policy. You may still need documentation or approval from the Ministry of Finance before the shipment can be cleared.
If government says something is zero-rated, then the system should be configured to reflect it. Otherwise, the policy has not really achieved its purpose.
We also need stronger recognition of ANLCA’s contribution. ANLCA should have a seat at the table when decisions affecting our industry are being made.
And I ask: why can an ANLCA veteran who has spent years doing well as a Customs broker not have an opportunity to become part of the Nigeria Customs Service?
These are practitioners who understand the system from the
operational side. Their experience can be valuable to government.
Nigeria has invested heavily in port reforms, Customs modernisation and digitalisation. Yet importers and exporters continue to complain about delays, multiple processes, costs and unpredictability. From the perspective of someone operating inside the system, where have we genuinely made progress and where are we still solving the same problems we were confronting years ago?

Things have improved, but there is still much more to be
done.
One of the major complaints is demurrage. Demurrage is an additional cost, and ultimately the final consumer bears that cost.
Cargo clearance does not end simply because Customs has examined the cargo. The process is a chain, and the cargo is not truly cleared until it gets to the owner, user or warehouse.
We now have different digital and clearance initiatives, including the Single Window efforts, FIRS processes and the B'Odogwu system of Customs. But then you can have a situation where you have cleared a cargo and you are at the point of releasing it, and another government agency intervenes.
Let me give you an example from the operational experience we are seeing.
You can clear your cargo without any issue, get to the releasing point and then the Maritime Police stops the cargo. You may then be asked to go back to the Nigerian Shippers’ Council for another clearance.
You can lose an entire week going back and forth.
And in many of these cases, no problem is eventually found and there is no clear justification for the delay. But that one week has already been lost.
Who bears the cost?
The demurrage goes back to the importer and eventually the end user.
That is why I keep saying that cargo clearance is a chain. Once one link in that chain is affected, the entire process is defeated.
You may have Customs making efforts to fast-track cargo, but if that cargo gets stuck at another intervention point, what has been achieved?
We need to examine the operations of the Maritime Police at the port and the coordination between all the agencies involved in cargo movement.
If a cargo has already been examined and cleared, we need to
understand why another process should unnecessarily hold it up.
The question is: what is the essence of improving one part
of the system if another part can still create an avoidable delay?
That is where I believe we need much stronger coordination.
Digitalisation is increasingly being presented as the answer to inefficiency in ports and trade. But does putting an inefficient process online actually make trade more efficient? What should Nigeria prioritise to ensure digital transformation genuinely reduces friction, improves transparency and makes the work of freight forwarders easier?
What will make the system easier is for every government agency involved in cargo clearance to be properly onboarded onto the Single Window and to operate according to its mandate.
Every agency should raise its issues at the appropriate stage and within the appropriate timeframe.
The problem is when you have completed your processes, you want to write your TDO, obtain your gate pass and move your cargo, and that is when an arm of government comes up with another intervention.
That affects every effort that has been made earlier in the process.
Digitalisation should not simply mean putting existing processes online. The agencies must be integrated and the system must be able to identify all requirements before the cargo reaches the final stage.
If an agency has an issue with a shipment, that issue should
come up early enough for the freight forwarder to address it.
You should not wait until the cargo is ready to leave before stopping it.
The whole essence of the Single Window is to make the
process seamless, transparent and predictable.
AfCFTA creates a continental market of enormous potential, but goods still have to cross borders, clear customs and move through complex logistics corridors. What must Nigeria fix within its trade and logistics ecosystem for Nigerian businesses and the freight-forwarding profession to compete effectively across Africa?
Nigeria can win AfCFTA.
We have the resources. We have the technology. What we need
to fix is transparency, honesty and, above all, patriotism.
We need to remove corrupt tendencies from the system.
When you travel to other African countries, you see how things are done differently.
Take Ghana, for example. You see transparency at the
beginning of the transaction. Things are clear. The process is more predictable.
They put their country first.
For Nigeria to take full advantage of AfCFTA, we must have the determination to make the system work.
We cannot have a continental free trade agreement and still operate a system where businesses cannot predict what their cargo will cost, how long clearance will take or what additional intervention may come up before the cargo is delivered.
If we fix transparency and make our processes predictable,
Nigerian businesses can compete.
We have the capacity to become a major trade hub in Africa.
But we must first make the environment conducive for people to do business.
Nigeria is entering a new era of port economic regulation with the establishment of NPERA. From the perspective of freight forwarders and cargo owners, what should meaningful economic regulation change about the way Nigeria’s ports operate—and what would convince you that the new framework is actually improving competitiveness rather than simply creating another layer of regulation?
Now that the NPERA Bill has been signed, I believe this is an opportunity for the Nigerian Shippers’ Council to demonstrate the strength of the new regulatory framework.
Before now, many stakeholders saw the Council as a toothless bulldog because it could not effectively sanction some of the shipping companies when they acted improperly.
That is one of the things we need to change.
What affects us most as freight forwarders is the behaviour
and practices of shipping companies.
Take container deposits, for example. We do not need unnecessary container deposit practices. Shipping companies should also have proper holding bays for empty containers.
Our trailers and every available piece of land should not become dumping grounds for containers.
The regulator should look at these practices.
We also need to address terminal operations, overbilling and operational inefficiencies. There are situations where people are forced to pay through their noses simply to move their cargo.
These are some of the reasons businesses consider taking
their trade to other countries.
Turnaround time matters. Delays matter. Cost matters.
If these issues are properly tackled, the environment will become more conducive for people to thrive and conduct maritime business in Nigeria.
The new regulatory framework should give the Nigerian Shippers’ Council the authority to speak and, where necessary, sanction erring shipping companies.
For me, the success of NPERA should be measured by whether
the port becomes more competitive, more transparent and less costly for the
people who actually use it.
As ANLCA moves beyond its 72nd year, what should the association’s next chapter look like? Should its role remain primarily focused on representing freight forwarders, or should ANLCA become a stronger strategic voice in shaping Nigeria’s trade policy, logistics infrastructure, digital trade architecture and continental trade agenda?
Having just come out of an internal crisis that lasted over
five years, the immediate marching order is the restoration of peace within
ANLCA.
Once internal peace is restored, we can begin to look outward and build stronger relationships with all the sister associations.
There is an analogy I like to use: a single broom can easily be broken, but a bunch of brooms cannot easily be broken.
That is what collaboration among the different
freight-forwarding associations should achieve.
If we come together, we will be heard.
We need to look beyond personal gains and forge ahead to
make freight forwarding a noble profession.
We should be able to speak with one voice on issues
affecting the freight-forwarding industry.
ANLCA should have a strong platform for presenting our position to government so that government will see us as a serious and responsible association.
So, yes, ANLCA must continue to represent freight forwarders, but we must also become stronger in policy engagement.
If we are united, our voice will carry more weight when
decisions are being made about trade, Customs, ports, logistics and the future
of the profession.
If you were given the authority to remove just one obstacle from Nigeria’s trade and logistics system tomorrow one change that would immediately make it easier, faster or cheaper to move goods what would you remove, and why?
I will not say I want to remove a particular institution. I
will request transparency.
Transparency will enable you to plan, calculate your costs, reduce stress and deliver.
If you know that once your documentation is correct today, you can deliver your cargo within four days, then you can plan your business. You can even go and sleep because you know what to expect.
That is what transparency gives you: predictability.
When I compare our experience with what I see in places such as Ghana, my fellow practitioners there do not have to go and queue at the gate or occupy the Customs office just to get basic processes done.
Everything is increasingly being handled through the system.
In Nigeria, we need to get to a point where the process is
clear from beginning to end.
For example, in my own office, I can give you the TDO before
assessing the port. The truck number is sent to NPA. The truck driver completes
the biometric process and I proceed to load my cargo.
There should be no ambiguity.
You cannot determine anything when the process is not
predictable.
So, for me, transparency and honesty are fundamental.
Anything that is not transparent enough should be removed
from the process.
“You cannot determine anything when the process is not predictable.” — Prince Olusegun Oduntan
The Association of Nigerian Licensed Customs Agents (ANLCA), established on 30 September 1954, has played a longstanding role in Nigeria’s customs brokerage and freight-forwarding ecosystem.
As Nigeria seeks to strengthen its position within the African Continental Free Trade Area, the efficiency of cargo clearance, port operations, logistics infrastructure and border processes will increasingly determine how effectively Nigerian businesses can compete across the continent.
In this conversation, Prince Olusegun Oduntan reflects on
ANLCA’s institutional journey, the operational realities confronting freight
forwarders, the need for stronger coordination among government agencies, the
role of digitalisation, port economic regulation and the importance of
transparency and predictability in Nigeria’s trade system.
About Executive Conversations
Executive Conversations is PrimeAxis's flagship interview series, engaging the leaders, regulators, and institution builders shaping Africa's maritime and blue economy future.
Editorial Note: This interview has been edited for clarity, length, and flow while preserving the substance of the conversation.
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